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Outbound Verification Specialist - Qualifying Guide
Instant Teams
Posted date: 2023-06-01
North Charleston,SC
Pay Rate
medium
Industry
Customer Service/Call Center
Job Description
Overview
Instant Teams is currently hiring entry to mid-level Outbound Verification Specialist - Qualifying Guides to partake in a mission-driven opportunity that helps improve the financial well-being of consumers. These Remote Team Members (RTMs) are responsible for pre-qualifying insurance shoppers while providing first-class service in an outbound call center environment. This role will heavily depend on your background in soft sales, no quit attitude, and your interest and proven track record in helping customers.
**Candidates MUST pass a background check to be considered**
*Instant Teams is a remote-first company and so this position is and will continue to be 100% remote, work-from-home.*
Classification: Non-exempt/hourly Pay Range: $16 per hour and paid training!
Trainees who have successfully completed the 60-day period on the platform will see a pay increase to $17 per hour
Upon successful completion of 181 days on the platform will see a pay increase to $18 per hour if performance targets are met.
Training Schedule: Monday - Friday, 11am - 7pm PST | 2pm - 10pm EST. Training is 2-3 weeks dependent on performance metrics and 100% mandatory attendance. Expect breakout sessions, shadowing, and live calls!
We have start dates each week in April! Currently, this position is hiring for full-time shifts only.
Day in the Life
Speak with and serve an average of 300 potential shoppers per day via an outbound dialer system
Qualify customers by asking a series of targeted questions to find out the customer's goals and ensure they would be a good fit for the products and/or services
Meet daily, weekly, and monthly key performance indicators based on various metrics
Maintain the highest quality of customer service by demonstrating proper phone etiquette and consistently follow scripts
Demonstrate ability to handle and overcome challenges with your best rebuttal (our training team will prepare you for success!)
Handle proficient data entry and computer-related requirements in digital environment
Utilize excellent oral communication skills and positively engage with any individual over the phone, particularly elderly individuals
Must-Haves
Computer - Laptop or desktop (Chromebooks are not compatible)
Wired USB headset with a microphone
USB Mouse if using a laptop
A high-speed internet connection: 15 MBPS upload and 15 MBPS download (Try fast.com to test your connection!)
Google Chrome for internet browser
MUST pass a background check
Benefits - Instant Teams Employee Benefits Website
It's 100% remote!
Medical, dental, and vision benefits are activated after 60 days (for full-time only)
Generous PTO accrual after 60 days
Trainees who have successfully completed the 60 day period on the platform will see a pay increase to $17/hour
Upon successful completion of 181 days on the platform will see a pay increase to $18/hr if performance targets are met.
Become a Senior Qualifying Guide and unlock access to a Career Skills Accelerator and work towards obtaining a license for life and health insurance
Remote culture: we are a globally located, diverse team with 24/7 Slack channels, and team meetings, to help build relationships with other remote team members and stay-in-the-loop of all things Instant Teams.
Due to specific position requirements, we cannot hire from the following locations for this opportunity
OCONUS - (Outside the Continental US) specifically Europe
Those eligible to work in the US located in Japan, Puerto Rico & Guam are eligible
Iowa
Illinois
Minnesota
Washington D.C.
California
Massachusetts
Montana
Seattle, Washington
New York City
Flagstaff, AZ
Notes
Other Duties
This is not necessarily a complete list of responsibilities, skills, duties, or requirements associated with the job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change, (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.)
EEO and Harassment Statement
Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams' contractors and employees to perform their job duties may result in discipline up to and including discharge.
About Us
We are a Workforce on a Mission. Instant Teams is a Talent Marketplace that brings together innovative technology, skills acceleration, and community to deliver employment solutions for military spouses, untapped talent, and companies.
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Responsibilities
Assemble and build custom frames
Work individually in the back shop where you will be hands-on putting together large frames for our customers
Upload daily computer log on production and status
Engage with customers from time to time and assist with the vision
Work from 10 a.m. to 6 p.m. with one weekday off. We do need this person to work on Saturdays
Preferably a background in construction, art, design, and/or building
Qualifications
Needs to be good at following directions and complete tasks, both independently and on a team
High school diploma or GED preferred
Our crew members must be physically able to do the work with reliable hand-eye coordination and balance
Compensation
$36,000 yearly
About Havens Fine Framing
Havens Fine Framing is a third-generation family-owned business in Mount Pleasant, SC that focuses on archival picture framing, fine art printing, art and frame restoration, and in-home installation. Since 1968 the mission at Havens is simple: give you the Best Picture Framing experience and final product possible. Our talented team of Designers is here to help you realize your vision. If you can dream it, we can frame it. We believe that no matter the budget, if it s important enough to be put on your wall, it s important to frame it right.
The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.
Job Title
Cash Processor - Warehouse
Job Description
Your Role as a Cash Logistics Processor
We're the backbone of modern finance, connecting banks and businesses around the world with solutions that keep them moving forward. Our Cash Logistics Processors enjoy a casual working environment and high-responsibility work that keeps ATMs filled and businesses running. Additional responsibilities include.
Process, verify and reconcile inbound and outbound currency transactions
Complete data entry for all currency transactions
Prepare outbound currency orders and replenishments
Count, verify and report currency inventory daily
The Skills You Need
We're looking for professionals who fulfill the promise of our brand. A promise to uphold the integrity of our legacy and embrace our future. A promise to work with authority and confidence. A promise to respect the trust we've earned and pay it forward with the work we do. Our Cash Logistics Processors work independently in our branch locations and have the flexibility to meet the unpredictability of the workday. Additional requirements include:
At least 21 years of age
A valid firearms permit OR ability to pass applicable firearms licensing requirements
A valid guard card OR ability to obtain a guard card or any other required licenses
Ability to lift at least 50 pounds
About Brink's
Brink's is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we're needed. We do it because we're trusted and valued. We do it because it makes us proud. Brink's Proud.
What's Next?
Thank you for considering applying for a job at Brink's U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.
Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's U.S. For more information about future career opportunities, join our talent network, Like our Facebook page or Follow us on Twitter.
Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink's is also committed to providing a drug free workplace.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Build your own schedule. Take control of your career.
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Better work/life balance - Don't want to work nights? Need Mondays off? Only want to work once in a while? No problem. Use ShiftKey to work as little or as much as you like.
Extra income - Use ShiftKey to pick up shifts whenever you need a little extra money, even if you have another job. Get paid the next day with a PayCard or go with weekly direct deposit.
Pick the right environment for you - PRN shifts are a great way to experience a variety of facilities.
ShiftKey partners with Stride Health to allow healthcare professionals who use the ShiftKey App to access Stride's portable benefits platform for affordable healthcare options such as:
Health
Dental
Vision
Life Insurance
Role Requirements:
A high school diploma or GED.
A valid registered nurse license in the state of South Carolina.
Ability to complete a drug test, background check, and W9 form.
About the Role:
You know better than anyone that RNs are essential members of a facility's medical team. Your role is to keep patients in the know and on the road to recovery. Here are a few things you might do:
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Counsel patients and their families on how to manage medical issues.
Here's what ShiftKey users have to say about us:
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We re building a nationwide community of nurses and aides to help you:
Take control of your schedule. Find shifts, apply easily and work as much as you want.
Get paid fast. Get your deposit the day after you work a shift with connectRN.
Connect with the community. Share stories, ideas, and questions with a thriving community of your peers.
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Pay and Compensation
You ll earn a base hourly rate plus periodic bonuses ranging in amounts based on facility demand.
Additional compensation includes:
1.5X Holiday Pay
1.5X Overtime Pay for every hour worked over 40 hours per week
Facility Referral Bonus when a facility you referred to connectRN becomes a partner
Community Benefits
When you join connectRN, you become part of our community of clinicians, which comes with additional non-monetary benefits. These include:
Access to our online community, The Beat, where you can connect with clinicians near you, read reviews of local facilities, access exclusive rewards, and more!
connectRN branded scrubs so you can represent your new team.
Scholarships and discounted education programs to a variety of online universities.
Connector Rewards Program where you can cash in rewards points for cool products and more!
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Requirements
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